Automatic call return on transfer to busy destinations
This services helps to
avoid lost calls which are forwarded to busy destinations.
Usua...
AND Phone CallBack
CallBack busy destinations inside and outside your corporate network
Whenever calls to busy destinations are done it is time-consuming redialling numbers again. Not to mention that searching for numbers in your directory has to be done multiple times and often it is just forgotten to make the call at all.
AND Phone CallBack enables you to simplify this process by
automatically connecting you to the other party as soon as the other party is available again. Additionally there are services available to
send notifications to corporate users instead of making calls which reduces the call volume and does not interrupt the workflow of the other party.
AND Phone CallBack offers the following services:
- Automatic callback or notify busy destination
- Notification on busy
- Automatic call return on transfer to busy destinations
- Automatic deletion of call history
- Callback for internal and external destinations
- Multiple active callbacks per phone
Depending on the location of the busy target there are two possible callback methods:
1. Busy targets
inside the corporate network are connected to your phone as soon as they are available again (event triggered).
2. Busy targets
outside the corporate network are called in periodic intervals. As soon as the connection is established you get the party on your phone (time triggered).
