Transfer On-Hook: Transfering calls by placing the receiver on-hook for CallManager(ANDTEK FAQ)

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Transfer On-Hook


Transfering calls by placing the receiver on-hook for CallManager





Transfer on-hook allows to transfer a call which is on hold immediately to the currently active line. This feature is especially important for assistants in a Cisco CallManager environment to speed up the work-flow.

Transfer on-hook is supported in the AND Phone Group Module.

FAQ



 

Transfer On-Hook - Transfering calls by placing the receiver on-hook for CallManager


Transfer on-hook allows to transfer a call which is on hold immediately to the currently active line. This feature is especially important for assistants in a Cisco CallManager environment to speed up the work-flow.

Transfer on-hook is supported in the AND Phone Group Module.



ANDTEK Communications Applications Solutions



As

Cisco Technology Development Partner

, ANDTEK specializes in delivering applications enabling you to fully leverage your communications network. ANDTEK

unified communications applications

 offer you a wide range of powerful and effective network applications for IP phone and client software for various operating systems, like

Windows (including Vista), Mac OS X and Linux. Services are developed especially for IP telephony systems and use new communications features to enhance unified communications.

.

Applications for voice recorder, tannoy systems, manager/assistant services, presence, directory integration (e.g. LDAP, AD, SQL, ASCII, CSV,...), conferencing, security and CTI are available on a centrally managed AND Phone Application Server (APAS) computer.

Key considerations:

Some key considerations when implemention additional services in your unified communications network:
  • Scalability: make sure that applications work even with your future growth in mind
  • Support: make sure that you get support before you need it
  • Administration: complex systems need simple administration front-ends
  • Cost: make sure that the total solution is cost effective - don't forget installation, maintenance, updates, ...
If you have any questions feel free to contact us and we discuss your requirements in detail.


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Cisco ®, Cisco IOS ®, Cisco ® Systems and the Cisco ® Logo, are registered trademarks or trademarks of Cisco Systems Inc. and / or affiliates in the U.S. and certain other countries. Cisco Unified Call Manager and Cisco Unified Communications Manager are referring to the respective products of Cisco. Apple ®, iPhone ®, iPod ® Mac ® and Macintosh ® are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft ®, Windows ®, Outlook ®, Lync ® are registered trademarks of Microsoft Corporation. ANDTEK©, AND Phone© and AND Mobile© are trademarks of ANDTEK GmbH. All other trademarks mentioned in this document or Web site are the property of their respective owners.